The Successful Reactivation Formula
Reactivation is the most underused way to grow a practice. Some offices forget, and some don’t know where to start. Get the emails, texts and phone script to bring your inactive patients back.
- Ideas for segmenting your list of patients
- Email and text messages for a campaign
- A phone script for the follow-up calls
- A free trial of TrackStat to run it for you
Six steps to bring inactive patients back
The cost to reactivate an old patient is minimal. Once you follow this process, you’ll see how easy it is.
The formula is simple. Running it every month is where offices stall.
The list goes stale. The texts go out once. Nobody makes the follow-up calls because the front desk is busy with the patients in the office. TrackStat is AI automation software that runs reactivation for you, wired into the EHR you already use.
Every step, handled automatically
Find the right patients
Reach out automatically
Your team closes the loop

A note from Dr. Naota Hashimoto
As a chiropractor who’s spent years running a busy, multidisciplinary clinic, I understand firsthand how important it is to have systems that make your team more efficient and your practice more profitable.
That’s why I created TrackStat. It connects directly to your EHR and helps your team focus on the right patients at the right time. Any EHR can show you a list of patients without future appointments. TrackStat goes a step further, identifying which patients are most likely to schedule today and which visits contribute more value to your practice.
In many cases, it’s priced similarly to what you’re already paying for an appointment reminder system, but it does much more. Download the free kit, or share this with your front desk or office manager.
Best, Naota Hashimoto, DC
TrackStat success stories
Send me the reactivation emails, texts and scripts
Tell us where to send them. You’ll get the kit right away.