Frequently Asked Questions

How Does This Connect To ChiroTouch?

ChiroTouch is a server-based program. We use a secure code provided to you by ChiroTouch to connect directly to your database.

How Do I Access Your Program?

You will securely access TrackStat through our web-based application. That means you can access your data anywhere you have internet access.

How Much Training Is Required?

Our team members will guide you through the process and will assist your staff through any automation setups. Once those are set up once, you should not have to update them again. Our new patient life cycle, maintenance care, marketing campaigns, and other workflows do take a little training, but we will work with your staff until they are comfortable. If any questions arise, please note that training is included.

How Will My Staff Find Time To Use This?

This program will save your staff a lot of time and make them more efficient. We will help train your staff so they can get started immediately.

Will This Really Give Me A 10-20% Increase In Profit?

Even if you were already using another company for appointment reminders, reviews, and internal marketing our new patient life cycle should help you retain at least 1 out of 10 new patients that are currently falling through the cracks. Our maintenance care report makes it easy to keep patients coming in. Our re-activation report will be more effective than what you are currently using and save your staff a ton of time by only recalling your best patients. I could go on, but seeing this with your own eyes on a demo is best.

What Type Of Practice Is A Good Candidate?

Anyone who sees 100 patients per week or more in their practice
Anyone who wants to prevent patients from falling through the cracks
Anyone who wants to truly automated processes in their office and NOT just automated reviews or appointment reminders
Anyone who would like to turn their practice into a successful business

TrackStat helps you:

Convert more new patients into long term wellness care patients
Improve Communication between staff members and patients
Guides your staff through patient flow processes to stay focused on the most important tasks
Boost your practice without spending advertising dollars through internal marketing
Retain your best patients
Manage your practice with statistics and financials

TrackStat is an activity-driven program that helps your staff accomplish the most essential tasks within minutes—allowing your team to effectively multitask in between phone calls and patient appointments.

Our clinics may be slightly different, but we all share the same goal of doing more with less. TrackStat is a versatile software that helps us do more with less. Schedule a demo to see what TrackStat can do for your clinic at www.TrackStat.org.

I look forward to helping you do more with less.

Naota Hashimoto, DC